Hawaiian Gardens

residential services

FAQs for Hawaiian Gardens Residents

The GREEN ORGANICS cart is for plant matter, food scraps, and food-soiled paper products.  NO BUILDING MATERIALS; CACTI, SUCCULENTS, or YUCCA; CONCRETE; DIRT; PALM FRONDS; PET WASTE; SAND; STONES; TRASH; OR TREE TRIMMINGS LARGER THAN 4 INCHES IN DIAMETER OR 4 FEET IN LENGTH (these require bulky item pickup service).

ACCEPTABLE MIZED ORGANICS

Loose in Cart

  • Flower & hedge trimmings
  • Flowers & herbs
  • Grass clippings
  • Leaves & branches
  • Lumber, scrap wood, & plywood (not painted or treated)
  • Weeds

Bagged in Clear Plastic Bags

FOOD SCRAPS

  • Bread, rice, & pasta
  • Cheese & dairy
  • Fruits & vegetables
  • Meat, bones, & poultry
  • Seafood & soft shells
  • Tea bags, coffee grounds, & paper filters

FOOD-SOILED PAPER

  • Food-stained paper
  • Paper egg cartons
  • Paper napkins & paper towels
  • Pizza boxes
  • Paper bags (lunch sacks)
  • Paper plates without coatings
  • To-go boxes (no coating)
  • Wooden & fiber-based utensils

DO NOT INCLUDE

  • Any plastics, other than clear bags for holding food and food-soiled paper)
  • Cacti, succulents, & yucca
  • Compostable plastics (bioplastics)
  • Coffee cups & pods
  • Fats, oils, & grease
  • Food stickers (please remove)
  • Gloves
  • Medication
  • Palm fronds
  • Paper napkins & towels with cleaning chemicals
  • Parchment & wax paper
  • Pet waste
  • Rocks & soil
  • Rubber bands & twist ties
  • Textiles
  • Tissues & wet wipes

The BLUE RECYCLING container is for the collection of commingled recyclables such as aluminum/tin foil and trays (clean); aseptic containers, juice boxes and milk cartons; cans (aluminum, bi-metal, and tin); cardboard; envelopes; glass bottles and jars; non-glossy junk mail; magazines; all metal; newspaper; office paper; paper grocery bags; plastic containers (numbered 1-7); and shredded paper (bagged). NO FOOD WASTE, LIQUIDS, ORGANICS, PACKAGING PEANUTS, PET WASTE, TRASH, OR YARD TRIMMINGS.

The BLACK LANDFILL container is for non-recyclable trash such as bathroom waste, candy bar wrappers, ceramics/porcelain, chip bags, cigarette butts, diapers, wrapping and gift tissue paper, disposable gloves, foam to-go containers and cups, glossy junk mail, juice pouches, packaging peanuts, palm fronds, pet waste, succulents and cacti, yucca leaves, and other solid waste materials considered to be no longer of use.

WR is only closed for six service days per year.  For a schedule, visit our Holidays page.

Abandoned trash should be reported to Code Enforcement at (562) 420-2641, Ext. 221/224/277.

In Hawaiian Gardens, single-family customers receive five (5) pickups per year of up to six (6) items per collection. More than five pickups per year will be subject to a surcharge.

Absolutely! WR provides Valet Service for people who need help setting their carts curbside. Our crews will need permission to enter your property for the sole purpose of retrieving, servicing, and returning your carts. To be eligible for free Valet Service a resident must have:

  1. a DMV-issued disabled person placard/license plate, and
  2. the qualifying resident will annually provide a letter from their physician confirming they are unable to move waste carts to and from curbside collection location (and physician confirms no other resident in household is capable of moving carts).

  Without these items, Valet Service is available for a fee. Click here or call (310) 366-7600 for an application.

We realize that every once in a while, your carts may need a bit of maintenance. Call Customer Service at (310) 366-7600 to request repair or replacement. If the damage is due to normal wear and tear, we’ll repair or replace for free. However, if the damage seems to be a result of willful damage to the cart, you will be charged a replacement fee.

No. You may call customer service at (310) 366-7600 to schedule delivery of additional organics or recycling carts.  However, misuse of your containers may result in non-collection or fines.  Please be sure to follow the “what goes where” information provided.

WR provides temporary bin or roll-off service for a fee. WR is the ONLY company permitted to supply large commercial-size bins for residential use in Hawaiian Gardens. Call Customer Service at (310) 366-7600 to order.

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Our Billing System is Getting a Makeover!

We’re upgrading our billing system at the beginning of August 2022 and online access to your accounts and payments be changing, along with the look of our invoices.  Visit our Payment Options page for more information.

We are moving to an enterprise-grade cloud and software platform that will help us operate smarter, more seamlessly, and more digitally to improve service to our customers with state-of-the-art software and technologies.  Thank you for your patience and understanding as we complete this data migration.